Shipping & Returns
At American Pet Naturals, we understand how important it is for your furry friend to receive their treats as soon as possible. We offer fast and reliable shipping methods to ensure your pet gets what they need in a timely manner. Our shipping costs are straightforward and transparent, so you always know what you're paying for. We take great care in packaging our products to ensure they arrive at your doorstep in the best possible condition. We use eco-friendly materials whenever possible to minimize our impact on the environment. If you have any questions or concerns about our shipping methods, please don't hesitate to contact us. We're always happy to help!
Return & Exchange Policy
At American Pet Naturals, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within 30 days of receiving it and we'll make it right. If you'd like to return or exchange a product, please make sure it's in its original packaging and unused. We'll provide you with a return label and process the refund or exchange as soon as we receive the item. We're committed to providing excellent customer service and will do our best to ensure you have a positive experience with us. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.